Archive for December, 2009

Manager Skills – 4 Steps to Getting a Behaviour Change in Under 10 Minutes

Wednesday, December 23rd, 2009

Situation: Mary has been making entry errors into the CRM system. You've talked with her a couple of times about it. She corrected it for about two days but then slid back into making mistakes again. This is an important issue that has a negative effect down the sales ...

Creating Business Success With Effective Employee Schedules

Tuesday, December 22nd, 2009

The employee is likely the most important resource your company has so how you manage this resource will have a great impact on the success of your business. This is why employee schedules need to be created and maintained by somebody who is familiar with all aspects of the business. ...

The Impact of the Recession on Developing a Reward Strategy – Part 1

Sunday, December 20th, 2009

The traditional tools that businesses have used to decide bonus levels include market data. By its nature market data about bonus payments lags the market because it reports the last bonus paid.For example, a salary survey effective from October 2009 will usually include bonuses paid in the period October 2008 ...